Online Maintenance and Support refer to the digital or remote services provided to ensure the ongoing functionality of software, websites, or IT systems. These services are typically delivered over the internet, which allows businesses and users to receive assistance without requiring on-site visits. Here’s a detailed look at online maintenance and support: 

Cost-Effective: Reduces the need for on-site visits, which can save businesses time and money.

24/7 Availability: Support can often be provided around the clock, particularly through automated systems or international teams.

Scalability: Online services can be scaled up or down easily based on the needs of the organization.

Quick Response Times: Issues can often be resolved more quickly with remote troubleshooting and support tools.